How prepared was your Federal agency for an immediate transition to remote work?

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Remote Work

How ready was your agency for the rapid transition to complete telework? Were the contractors supporting your agency’s IT services ready?

In a recent survey by govloop, only 17% of respondents said that remote access to enterprise applications was fast and reliable. The ability to work securely from home has existed for decades in the commercial sector, yet the current crisis showed that many organizations, commercial and federal alike, were not ready for 100% remote.  

Expanded Support in the Face of Covid-19

For many of our Federal Customers, including at DOJ, Export – Import Bank, and USDA, it was as simple as letting the majority of staff know to stay home for a while.

To ensure the change-over went smoothly, it was all hands on deck. Engineers monitored the performance of the network and infrastructure under increased usage. Help Desk Staff created specialized training for those who weren’t familiar with the remote work policies and systems.
InquisIT handled this transition without missing a single SLA, despite the increase in ticket numbers and the despite the increased strain on resources.

What’s Next in Remote Work for Federal Customers?

We’re working with our Federal Customers to optimize their current solutions and expand their capability. With VDI becoming the norm, traditional security practices aren’t always enough to secure connections. That’s why InquisIT works with our customers to design a zero-trust infrastructure that is publicly accessible, with secured endpoints. We leverage authentication brokers to securely provide an alternative to PIV cards and modernize access. 

A History of Supporting Remote Work Capabilities

InquisIT has helped our Federal Customers create the flexibility they need to work remotely for over a decade.

US Department of Justice Logo

We engineered a VDI solution for litigators at DOJ Tax to allow them to securely access documents from courtrooms across the US.

US Census Bureau

InquisIT was instrumental in helping the US Census Bureau be a leading agency within the Federal Government in establishing a remote workforce by developing their VDI solution that allows thousands of employees to access IT services from home, no matter where in the country that might be.

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InquisIT - Transforming the Business of Government

At InquisIT, we believe the business of government is vital to our nation and demands the highest caliber of contractor services. InquisIT is a catalyst that is “transforming the business of government” by disrupting the norm in services delivery in an effort to develop genuine, collaborative partnerships with customers. We view government’s rapidly modernizing IT demands as a challenge to innovate and deliver services and solutions that provide a unique customer experience—one based on trust, integrity, and excellence. Together, we discover new ways to optimize performance and implement creative, metrics-based technology solutions. InquisIT helps to advance and secure government’s technology infrastructure and bring leading-edge technologies that more effectively meet needs and better serve the American taxpayer. We embrace the belief that by providing the best service possible to government, we ultimately provide the best service to our nation.

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