Posts & Updates
What is ITIL 4?
Best Practices for ITSM Operations IT Infrastructure Library (ITIL) is the most widely adopted framework for IT Service Management (ITSM)...Read More
Effectively Managing Remote Teams for Federal Customer Success
John Buyna, Project Manager for InquisIT, discusses strategies and techniques to effectively manage remote teams and ensure the mission success...Read More
Modernizing the Federal Service Desk
Service Desks must transition themselves in order to stay relevant and accommodate and integrate new technologies and trends in IT...Read More
Is your new contractor ready to perform a remote transition?
“When an agency decides to make a transition from one contract to another, the government expects the new contractor to...Read More
Is your federal data secure? Cybersecurity and Resiliency in the Covid Era
Don’t let rapid engineering for remote work leave you vulnerable. How can agencies keep pace with rapidly pivoting technology needs...Read More
How can a Managed Services Provider (MSP) serve your Federal agency?
Managed Services for the Federal Customer Federal CIOs and other IT Leaders have expressed an increasing interest in Managed Services for their...Read More
7 Important questions you need to ask when vetting any MSP
2020 has been the year of acceleration in Federal IT needs. Some agencies went from no remote work policy to...Read More
Does your Federal agency need a remote work assessment?
Is your agency’s remote work solution seamless? In a recent survey by GovLoop, only 17% of respondents said that remote access...Read More
Is your contractor fulfilling their cybersecurity role within your Federal agency?
The Cyberspace Solarium Commission, a federally funded body established to develop strategies to defend the US against cyber attacks, conducted...Read More
How prepared was your Federal agency for an immediate transition to remote work?
How ready was your agency for the rapid transition to complete telework? Were the contractors supporting your agency’s IT services...Read More