Technology Solutions as-a-Service
Managed Services
Worry-Free IT
Our Managed Services offering provides Federal Agencies with the right resources at the right time, without breaking the bank.
We improve customer satisfaction by supporting a fully remote and mobile-first workforce through scalable IT staffing, fully-optimizing the usability of existing resources while refining your organization’s agility to quickly adapt to change.
The Problem
Challenges
The Federal IT landscape is changing at a faster pace than ever. Agencies are more motivated to implement robust collaboration capabilities, ensuring users have all technology assets needed to meet the mission goals, and the ability to drive costs down through consolidation and focus on service level versus body-count
- COVID19 is accelerating workplace modernization and changing how organizations see themselves.
- Adjusting to the "new normal" work environment is challenging legacy IT support structures.
- The Government needs flexible, on-demand support which can be scaled up or down at a moment’s notice.
The Solution
Our Approach
InquisIT’s Managed Services provides completely customizable solutions for End User and Infrastructure support. The following are general price bands and example services included. We work with agencies through a brief Discovery Process to create a custom offering at the right price. Contact us to start your discovery session today – there is no commitment.
End-User Support
$60 - $200
Per User, Per Month
- Remote Support / Troubleshooting
- Mobile Device Management
- User Provisioning & Offboarding
- IT Service Desk / Call Center
- ITIL 4 Incident Problem Management
- OEM Coordination, Licensing & Asset Management
- Peripherals / MFDs / Printer & Copier Support
- On-Site Support & “White Glove” Services
- VIP Support
Server Infrastructure
$100 - $400
Per System, Per Month
- System Administration
- Cloud Infrastructure
- SAN / NAS Infrastructure
- Virtualization & VDI
- Hardware / Software Deployment (Servers, Storage, Software)
- OS Image Build & Maintenance
- Backup, Disaster Recovery & COOP
- Patching & Configuration Management
- Windows / Linux / Unix Support
- Database Management
- Identity, Credential & Access Management
- AD / Group Policy Management
Networking
$75 - $200
Per Node, Per Month
- Routing & Switching
- Firewall Management
- VPN/Remote Access
- Wireless Networking
- Software-Defined Networking
- LAN/WAN Administration
- VOIP/Telecom Support
- IPSec Tunnel Management
- Network Access Control / 802.1X
End-User Support
$60 - $200 Per User, Per Month
- Remote Support / Troubleshooting
- Mobile Device Management
- User Provisioning & Offboarding
- IT Service Desk / Call Center
- ITIL 4 Incident Problem Management
- OEM Coordination, Licensing & Asset Management
- Peripherals / MFDs / Printer & Copier Support
- On-Site Support & “White Glove” Services
- VIP Support
Server Infrastructure
$100 - $400 Per System, Per Month
- System Administration
- Cloud Infrastructure
- SAN / NAS Infrastructure
- Virtualization & VDI
- Hardware / Software Deployment (Servers, Storage, Software)
- OS Image Build & Maintenance
- Backup, Disaster Recovery & COOP
- Patching & Configuration Management
- Windows / Linux / Unix Support
- Database Management
- Identity, Credential & Access Management
- AD / Group Policy Management
Networking
$75 - $200 Per Node, Per Month
- Routing & Switching
- Firewall Management
- VPN/Remote Access
- Wireless Networking
- Software-Defined Networking
- LAN/WAN Administration
- VOIP/Telecom Support
- IPSec Tunnel Management
- Network Access Control / 802.1X
Customer Success
Results
- Lower Costs
- Increased Reliability
- Access to Highly Specialized Talent on demand
- Saved the Department of the Navy $1.5 million
- Handled surges and seasonal peaks for DOT, DOC, and the Navy without missing an SLA
Schedule a Meeting Today
Get Started
Schedule a Meeting Today
Get Started
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