Managed Services

Technology Solutions as-a-Service

Worry-Free IT

Our Managed Services offering provides Federal Agencies with the right resources at the right time, without breaking the bank.

We improve customer satisfaction by supporting a fully remote and mobile-first workforce through scalable IT staffing, fully-optimizing the usability of existing resources while refining your organization’s agility to quickly adapt to change.

The Problem

Challenges

The Federal IT landscape is changing at a faster pace than ever. Agencies are more motivated to implement robust collaboration capabilities, ensuring users have all technology assets needed to meet the mission goals, and the ability to drive costs down through consolidation and focus on service level versus body-count

The Solution

Our Approach

InquisIT’s Managed Services provides completely customizable solutions for End User and Infrastructure support. The following are general price bands and example services included. We work with agencies through a brief Discovery Process to create a custom offering at the right price. Contact us to start your discovery session today – there is no commitment.

End-User Support

$60 - $200
Per User, Per Month

Remote Support / Troubleshooting
Mobile Device Management
User Provisioning & Offboarding
IT Service Desk / Call Center
ITIL 4 Incident Problem Management
OEM Coordination, Licensing & Asset Management
Peripherals / MFDs / Printer & Copier Support
On-Site Support & “White Glove” Services
VIP Support

Server Infrastructure

$100 - $400
Per System, Per Month

System Administration
Cloud Infrastructure
SAN / NAS Infrastructure
Virtualization & VDI
Hardware / Software Deployment (Servers, Storage, Software)
OS Image Build & Maintenance
Backup, Disaster Recovery & COOP
Patching & Configuration Management
Windows / Linux / Unix Support
Database Management
Identity, Credential & Access Management
AD / Group Policy Management

Networking

$75 - $200
Per Node, Per Month

Routing & Switching
Firewall Management
VPN/Remote Access
Wireless Networking
Software-Defined Networking
LAN/WAN Administration
VOIP/Telecom Support
IPSec Tunnel Management
Network Access Control / 802.1X

End-User Support

$60 - $200 Per User, Per Month

Remote Support / Troubleshooting
Mobile Device Management
User Provisioning & Offboarding
IT Service Desk / Call Center
ITIL 4 Incident Problem Management

OEM Coordination, Licensing & Asset Management
Peripherals / MFDs / Printer & Copier Support
On-Site Support & “White Glove” Services
VIP Support

Server Infrastructure

$100 - $400 Per System, Per Month

System Administration
Cloud Infrastructure
SAN / NAS Infrastructure
Virtualization & VDI
Hardware / Software Deployment (Servers, Storage, Software)
OS Image Build & Maintenance

Backup, Disaster Recovery & COOP
Patching & Configuration Management
Windows / Linux / Unix Support
Database Management
Identity, Credential & Access Management
AD / Group Policy Management

Networking

$75 - $200 Per Node, Per Month

Routing & Switching
Firewall Management
VPN/Remote Access
Wireless Networking
Software-Defined Networking

LAN/WAN Administration
VOIP/Telecom Support
IPSec Tunnel Management
Network Access Control / 802.1X

Customer Success

Results

$ 0 MIL

Savings

0 %

Meet SLAs

Technology Solutions as-a-Service