Technology Solutions as-a-Service

Managed Services

Worry- Free IT

Our Managed Services offering provides Federal Agencies with the right resources at the right time, without breaking the bank. 

We improve customer satisfaction by supporting a fully remote and mobile-first workforce through scalable IT staffing, fully-optimizing the usability of existing resources while refining your organization’s agility to quickly adapt to change.

The Problem

Challenges

The Federal IT landscape is changing at a faster pace than ever. Agencies are more motivated to implement robust collaboration capabilities, ensuring users have all technology assets needed to meet the mission goals, and the ability to drive costs down through consolidation and focus on service level versus body-count

 

  • COVID19 is accelerating workplace modernization and changing how organizations see themselves.
  • Adjusting to the "new normal" work environment is challenging legacy IT support structures.
  • The Government needs flexible, on-demand support which can be scaled up or down at a moment’s notice.

The Solution

Our Approach

InquisIT’s Managed Services provides completely customizable solutions for End User and Infrastructure support. The following are general price bands and example services included. We work with agencies through a brief Discovery Process to create a custom offering at the right price.  Contact us to start your discovery session today – there is no commitment.

End-User Support

$60 - $200
Per User, Per Month

  • Remote Support / Troubleshooting
  • Mobile Device Management
  • User Provisioning & Offboarding
  • IT Service Desk / Call Center
  • ITIL 4 Incident Problem Management
  • OEM Coordination, Licensing & Asset Management
  • Peripherals / MFDs / Printer & Copier Support
  • On-Site Support & “White Glove” Services
  • VIP Support

Server Infrastructure

$100 - $400
Per System, Per Month

  • System Administration
  • Cloud Infrastructure
  • SAN / NAS Infrastructure
  • Virtualization & VDI
  • Hardware / Software Deployment (Servers, Storage, Software)
  • OS Image Build & Maintenance
  • Backup, Disaster Recovery & COOP
  • Patching & Configuration Management
  • Windows / Linux / Unix Support
  • Database Management
  • Identity, Credential & Access Management
  • AD / Group Policy Management

Networking

$75 - $200
Per Node, Per Month

  • Routing & Switching
  • Firewall Management
  • VPN/Remote Access
  • Wireless Networking
  • Software-Defined Networking
  • LAN/WAN Administration
  • VOIP/Telecom Support
  • IPSec Tunnel Management
  • Network Access Control / 802.1X

End-User Support

$60 - $200 Per User, Per Month

  • Remote Support / Troubleshooting
  • Mobile Device Management
  • User Provisioning & Offboarding
  • IT Service Desk / Call Center
  • ITIL 4 Incident Problem Management
  • OEM Coordination, Licensing & Asset Management
  • Peripherals / MFDs / Printer & Copier Support
  • On-Site Support & “White Glove” Services
  • VIP Support

Server Infrastructure

$100 - $400 Per System, Per Month

  • System Administration
  • Cloud Infrastructure
  • SAN / NAS Infrastructure
  • Virtualization & VDI
  • Hardware / Software Deployment (Servers, Storage, Software)
  • OS Image Build & Maintenance
  • Backup, Disaster Recovery & COOP
  • Patching & Configuration Management
  • Windows / Linux / Unix Support
  • Database Management
  • Identity, Credential & Access Management
  • AD / Group Policy Management

Networking

$75 - $200 Per Node, Per Month

  • Routing & Switching
  • Firewall Management
  • VPN/Remote Access
  • Wireless Networking
  • Software-Defined Networking
  • LAN/WAN Administration
  • VOIP/Telecom Support
  • IPSec Tunnel Management
  • Network Access Control / 802.1X

Customer Success

Results

  • Lower Costs
  • Increased Reliability
  • Access to Highly Specialized Talent on demand 
$ 0 MIL
Savings
  • Saved the Department of the Navy $1.5 million
0 %
Meet SLAs
  • Handled surges and seasonal peaks for DOT, DOC, and the Navy without missing an SLA

Schedule a Meeting Today

Get Started

Schedule a Meeting Today

Get Started

Related Content

learn more