iForce Tech Perspectives

What is ITIL 4 and How Does It Work?

Share on facebook
Share on twitter
Share on linkedin
Share on email

IT Infrastructure Library (ITIL) is the most widely adopted framework for IT Service Management (ITSM) in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). — NICSS, CISA

The ITIL Service Value System is made up of 5 components:

  1. Governance
  2. Guiding Principles
  3. Practices
  4. Continual Improvement
  5. Service Value Chain

These components guide the process for how we consider customer needs and requirements, develop solutions, and provide a practical approach to delivering the best value of IT services and products to our Federal customers.

Share on facebook
Share on twitter
Share on linkedin
Share on email

InquisIT - Transforming the Business of Government

At InquisIT, we believe the business of government is vital to our nation and demands the highest caliber of contractor services. InquisIT is a catalyst that is “transforming the business of government” by disrupting the norm in services delivery in an effort to develop genuine, collaborative partnerships with customers. We view government’s rapidly modernizing IT demands as a challenge to innovate and deliver services and solutions that provide a unique customer experience—one based on trust, integrity, and excellence. Together, we discover new ways to optimize performance and implement creative, metrics-based technology solutions. InquisIT helps to advance and secure government’s technology infrastructure and bring leading-edge technologies that more effectively meet needs and better serve the American taxpayer. We embrace the belief that by providing the best service possible to government, we ultimately provide the best service to our nation.

Disrupting the Norm

More Perspectives

Want to be in the know? 
Subscribe to our mailing list!

Don't worry, we also hate Spammers. We'll only contact you when we have something meaningful to share.