What is ITIL 4 and How Does It Work?

IT Infrastructure Library (ITIL) is the most widely adopted framework for IT Service Management (ITSM) in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service […]

White Paper: Virtual Recruiting – Adapting to a New Normal

Prior to the COVID-19 pandemic, numerous companies handled some elements of their recruitment process virtually. The lockdown of many states forced just about every business to shift to Virtual Recruiting. Even as the economy reopens, many organizations are interested in shifting a larger share of their recruiting remotely and assessing how to do so most […]

Is your new contractor ready to perform a remote transition?

“When an agency decides to make a transition from one contract to another, the government expects the new contractor to understand its environment to minimize risk. Contractors must ensure that customers can continue to meet their mission requirements without any degradation.” – FCW Top 3 Risks to Qualify When Considering a New Contractor While the […]

Is your federal data secure? Cybersecurity and Resiliency in the Covid Era

Don’t let rapid engineering for remote work leave you vulnerable. How can agencies keep pace with rapidly pivoting technology needs while staying secure? “The pandemic has prompted considerable discussion on making processes more robust for future pandemics. But government agencies also must be able to withstand as well as bounce back from shifting customer needs, […]

How can a Managed Services Provider (MSP) serve your Federal agency?

Managed Services for the Federal Customer Federal CIOs and other IT Leaders have expressed an increasing interest in Managed Services for their agencies. But just like we saw in cyber, lots of companies will say “Of course we do managed services!” but only a few have a clear, proven, actionable plan and framework available to implement today. InquisIT brings […]

How can a managed service provider (MSP) support Federal IT?

Have you considered Managed Services to fill your IT support needs? Are you unsure of how it can be of benefit to your federal agency? COVID-19 is pushing the envelope towards fully-remote support staff. Here’s a quick video to run through the perks. Cost Savings: Managed services can save Federal agencies money. By contracting with […]

7 Important questions you need to ask when vetting any MSP

2020 has been the year of acceleration in Federal IT needs. Some agencies went from no remote work policy to maximum remote work within days, in many cases quadrupling the amount of teleworkers supported by their existing infrastructure. From de-normalizing data and conducting rapid preparations for machine learning and automated intelligence; to figuring out how […]

Does your Federal agency need a remote work assessment?

Is your agency’s remote work solution seamless? In a recent survey by GovLoop, only 17% of respondents said that remote access to enterprise applications was fast and reliable.The ability to work securely from home has existed for decades in the commercial sector, yet the current COVID-19 crisis showed that many organizations, commercial and federal alike, were […]

Is your contractor fulfilling their cybersecurity role within your Federal agency?

The Cyberspace Solarium Commission, a federally funded body established to develop strategies to defend the US against cyber attacks, conducted a year-long study in 2019 and concluded that the US is dangerously insecure in cyber. Their report detailed how threat actors, including nations-states, have subverted American power, security and even way of life through cyber-attacks. […]

How prepared was your Federal agency for an immediate transition to remote work?

How ready was your agency for the rapid transition to complete telework? Were the contractors supporting your agency’s IT services ready? In a recent survey by govloop, only 17% of respondents said that remote access to enterprise applications was fast and reliable. The ability to work securely from home has existed for decades in the commercial sector, […]